Who we are
This website is run by SETA Everyone, a digital agency. The legal entity responsible for your data is [Legal entity name and registered details: to be confirmed].
Enquiries you send us
When you submit our enquiry form, we store:
- your name and email address
- your phone number, if you give one
- the service you are interested in and your budget range, if you choose them
- your message
- the page you sent the form from, along with any campaign tags (UTM source, medium and campaign) from the link that brought you here
We use these details to reply to you and to manage our conversation about your project. Our team can add internal notes and a status to an enquiry. We do not sell your details.
To limit spam, the form counts recent submissions using a one-way hash of your IP address. That record expires within about 20 minutes, and your IP address is not saved with your enquiry.
Site analytics
We run our own first-party analytics to understand which pages are useful. It sets no cookies and stores no raw IP addresses. For each page view, or for an action such as sending an enquiry, it can record:
- the page visited and the type of page
- a visitor hash, made from your IP address and browser details with a secret value that changes every day, so you cannot be followed from one day to the next
- your device type (desktop, mobile or tablet)
- your country, as a two-letter code
- the website that referred you
- campaign tags (UTM source, medium and campaign) from the link you followed
Automated traffic such as search engine crawlers is excluded where we can identify it.
Google Analytics
We can optionally turn on Google Analytics. If it is enabled, Google acts as a third party: it receives data about your visit, may set its own cookies and handles that data under Google's privacy policy.
At the moment, Google Analytics is not enabled on this site.
Other services the site uses
Delivering a website involves a few other providers, who can see technical details of your request, such as your IP address and browser:
- Google Fonts: our typeface is loaded from Google's servers when you open a page.
- Cloudflare: requests to this site pass through Cloudflare's network, which also supplies the country code used in our analytics.
- Hosting: our servers may keep short-term technical logs to run and secure the site.
How long we keep data
- Analytics: first-party analytics records are kept for 13 months.
- Enquiries: kept for as long as we need them to deal with your enquiry and any work that follows. [Fixed retention period: to be confirmed]
Your choices
You can ask us to show you, correct or delete the details from your enquiry by contacting us. Because analytics records use a hash that changes daily and hold no name or raw IP address, we generally cannot link them back to you.
Your legal rights depend on where you live and on the law that applies. [Applicable data protection law and regulator: to be confirmed]
Changes to this policy
We will update this page when the way the site handles data changes.
Contact
For any privacy question, email [email protected].